Refund policy

Refund Policy

Due to the instant-access nature of our digital products, all sales are final and we do not offer refunds or exchanges once a file has been delivered.

What we don't refund:

• Change of mind after purchase
• Accidental purchases (please double-check before buying!)
• Incompatibility with your software or printer (file formats are listed on each product page)

When we will help: If you experience any of the following, please contact us within 14 days of purchase and we'll make it right:

• Your file failed to download or was corrupted
• You received the wrong file
• There was a technical error on our end

How to contact us: Email us at hello@cherrypeachdesigns.store and include your order number. We aim to respond within 1–2 business days.